Using Key Player Analysis as a Method for Examining the Role of Community Animators in Technology Adoption

02/14/2019
by   Jomara Sandbulte, et al.
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This paper examines the role of community animators in technology adoption. Community animators are individuals that actively build social networks and broker ties between nodes in those networks. The present study observes technology adoption patterns through data collected from a mobile application at a local arts festival. A social network was constructed through photo-sharing and interaction within the app. Given this data, we propose the use of key player analysis to identify community animators. In addition, we use a graph invariant (i.e., fragmentation in the network) to describe the role and impact of key players on the full network of interactions. Our results contribute to literature on technology adoption in usability studies by proposing a method to quantify and identify the theoretical concept of community animators. We further analyze the types of community animators to be found in early adoption of technology: the early adopters themselves, and the initiating developers.

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