Log In Sign Up

Understanding the Use of Voice Assistants by Older Adults

by   Margot Hanley, et al.

Older adults are using voice-based technologies in a variety of different contexts and are uniquely positioned to benefit from smart speakers' handsfree, voice-based interface. In order to better understand the ways in which older adults engage with and learn how to use smart speakers, we conducted qualitative, semi-structured interviews with four older adults who own smart speakers. Emerging findings indicate that older adults benefit from smart speakers as both an assistive and a social technology. Findings also suggest that when older adults learn new technologies in a formal, communal environment there is successful adoption.


Unacceptable, where is my privacy? Exploring Accidental Triggers of Smart Speakers

Voice assistants like Amazon's Alexa, Google's Assistant, or Apple's Sir...

A Microphone Array and Voice Algorithm based Smart Hearing Aid

Approximately 6.2 disabling hearing impairment [1]. Hearing impairment i...

Fingerprinting Encrypted Voice Traffic on Smart Speakers with Deep Learning

This paper investigates the privacy leakage of smart speakers under an e...

FakeWake: Understanding and Mitigating Fake Wake-up Words of Voice Assistants

In the area of Internet of Things (IoT) voice assistants have become an ...

Moderation Challenges in Voice-based Online Communities on Discord

Online community moderators are on the front lines of combating problems...

Further Exploring Communal Technology Use in Smart Homes: Social Expectations

Device use in smart homes is becoming increasingly communal, requiring c...

An ethnographic study of visual impairments for voice user interface design

Design for Voice User Interfaces (VUIs) has become more relevant in rece...