The Reasonable Effectiveness of Diverse Evaluation Data

01/23/2023

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by   Lora Aroyo, et al.

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In this paper, we present findings from an semi-experimental exploration of rater diversity and its influence on safety annotations of conversations generated by humans talking to a generative AI-chat bot. We find significant differences in judgments produced by raters from different geographic regions and annotation platforms, and correlate these perspectives with demographic sub-groups. Our work helps define best practices in model development – specifically human evaluation of generative models – on the backdrop of growing work on sociotechnical AI evaluations.