The Open-domain Paradox for Chatbots: Common Ground as the Basis for Human-like Dialogue

03/21/2023
by   Gabriel Skantze, et al.
0

There is a surge in interest in the development of open-domain chatbots, driven by the recent advancements of large language models. The "openness" of the dialogue is expected to be maximized by providing minimal information to the users about the common ground they can expect, including the presumed joint activity. However, evidence suggests that the effect is the opposite. Asking users to "just chat about anything" results in a very narrow form of dialogue, which we refer to as the "open-domain paradox". In this paper, we explain this paradox through the theory of common ground as the basis for human-like communication. Furthermore, we question the assumptions behind open-domain chatbots and identify paths forward for enabling common ground in human-computer dialogue.

READ FULL TEXT

page 1

page 2

page 3

page 4

research
07/18/2023

Towards a Neural Era in Dialogue Management for Collaboration: A Literature Survey

Dialogue-based human-AI collaboration can revolutionize collaborative pr...
research
04/30/2022

Building a Role Specified Open-Domain Dialogue System Leveraging Large-Scale Language Models

Recent open-domain dialogue models have brought numerous breakthroughs. ...
research
06/12/2022

Grounding in social media: An approach to building a chit-chat dialogue model

Building open-domain dialogue systems capable of rich human-like convers...
research
09/16/2023

S3-DST: Structured Open-Domain Dialogue Segmentation and State Tracking in the Era of LLMs

The traditional Dialogue State Tracking (DST) problem aims to track user...
research
07/11/2023

Attribute Controlled Dialogue Prompting

Prompt-tuning has become an increasingly popular parameter-efficient met...
research
05/29/2021

Maintaining Common Ground in Dynamic Environments

Common grounding is the process of creating and maintaining mutual under...
research
07/08/2019

A Natural Language Corpus of Common Grounding under Continuous and Partially-Observable Context

Common grounding is the process of creating, repairing and updating mutu...

Please sign up or login with your details

Forgot password? Click here to reset