Tensions on Trails: Understanding Differences between Group and Community Needs in Outdoor Settings

09/30/2018 ∙ by Lindah Kotut, et al. ∙ Virginia Polytechnic Institute and State University 0

This paper compares the needs of groups and communities in outdoor settings, seeking to identify subtle but important differences in the ways that their needs can be supported. We first examine the questions of who uses technology in outdoor settings, what their technological uses and needs are, and what conflicts exist between different trail users regarding technology use and experience. We then consider selected categories of people to understand their distinct needs when acting as groups and as communities. We conclude that it is important to explore the tensions between groups and communities to identify design opportunities.

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1 Introduction

Rural areas lack some of the capabilities and amenities that are found in urban areas, but they often have vast wilderness spaces for hiking and other outdoor activities that long have been touted as an enriching, and worthy of preservation and even cultivation [8]. However, not everyone has the same objectives when using wilderness spaces, leading to differing goals even among people who are identified as part of the same collection of people. There are assumptions that are necessarily made about the outdoor spaces: who uses trails, what technology they use, and their attitudes toward the usage of said technologies [3]. Tension can exist in the roles of groups in outdoor settings. Hunters, for example, agree on the ethos of “fair chase" [11], but different types of hunters differ on how they interpret this notion depending on their attitude towards the role of weapon technology (crossbows vs bows, rifles vs muzzleloaders, rifles vs bows) in hunting. The role of technology enhances personal experience on the trail, such as the use of fitbits and headphones [2]; citizen scientist water quality monitoring [10], and logistical planning of trail practicalities (e.g., campsite reservations, rest-room facilities).

Activists Families Historians Mental/Physical Rehab Property Owners Section Hikers
Bikers Farmers Hunters Park Rangers Recreational Sponsored Hikers
Bird Watchers Firemen Horse-Back Riders Pet Owners Retirees Thru Hikers
Boy/Girl Scouts Fishermen Locals Picnickers Solo Hikers Tourists
Day Hikers Guide-Book Authors Loggers Plant Foragers Scientists Trail Angels
Exercisers Herbalists Maintenance Workers Prof/ Army Training Search & Rescue
Table 1: 35 unique collections of people were curated from previously identified hiker roles and used to study technological opportunities.

This paper looks at the differences in the concerns of two different collections of people: groups and communities. Groups tend to be small, focused, and somewhat exclusive, with membership centered on some sort of agreed-upon criteria such as voting, leader confirmation, or birth, that may exclude certain people. Members of a group tend to have some familiarity with each other, toward establishing common (or at least compatible) goals and approaches to situations. In comparison, communities generally are larger and center on common beliefs, concerns, or behaviors. Communities share some common characteristics, but they may have different beliefs and approaches to addressing their commonalities. A half dozen colleagues that share an office would be considered a group, while people might live together in a gated community.

Differences between these terms have been long debated. Grudin’s classic CSCW paper [5] does not explicitly define these terms, but it does refer to groups as a subset of an organization that tend to be small and task-focused, while referring to communities as larger and loosely connected around ideas and themes (e.g., the CSCW community, the ESS community, the R&D community). Daniel Ospina differentiates groups as having a sense of belonging and shared purpose, while communities may share the belonging but may differ in their practices and values [9]. We can also look to tech industries for the distinction between these terms. A Facebook group is an invitation-based collection of people that share specific interests or backgrounds, while a Facebook community is open to anyone with an expressed interest in a topic. Once you are in a Facebook group, you have a great deal of power to post, comment, and invite others, while a Facebook community has a leadership structure that control information flow.

Based on this minimal pair of definitions for group and community, this paper sought to examine how select trail-related collections of people differed in their goals and approaches. This approach builds upon previous affinity diagramming sessions [6, 7] used to identify different facets of roles and goals for technology on the trail. The first session involved 25 participants tasked with identifying who the trail users are, while the second affinity diagramming session involving 9 participants was used to determine why these people are on the trail based on common goals identified through clustering, from which 35 emerged (Table 1). As the main contribution of this position paper, six HCI faculty and grad students discussed these collections and identified some of particular interest within the group-community perspective.

2 Observations

As part of a group session, we examined the differences between group and community concerns for each of the collections of people in Table 1. Our initial goal was to categorize them primarily into one of the two, but instead we found great interest in the tensions between groups and communities for each of the collections of people (e.g., activists exist as both groups and communities). This section defines several categories of hikers and details key discussion points.

Thru hikers
Hiking as an activity can be done for recreation, wellness and fitness, competition, experiencing nature, and more. Hikers in the United States also tend to avoid urban areas and seek to embrace the wilderness [3]. The thru hiker has the goal of completing a chosen trail in its entirety within one hiking season. An attempt of the 2,190 mile Appalachian Trail (AT) for example, would take several months to complete in one hiking season.

Community tends to be important to thru hikers, given the numerous Facebook pages, blogs, planned meet-ups, and other social media and activities that are customarily used before, during and after the hike. Additionally, many hikers embrace the notion of a group with fellow hikers – often seeking to camp together, share meal planning, and splitting the weight of tents and cookware. In addition to this, thru hikers are also known to remain connected with other groups (e.g., families, co-workers) and find ways to maintain those social bonds even while undertaking the hike.

Despite the commonality of the overarching “thru hike” goal, conflict arises between groups on issues of preferences such as taste in (or absence of) music, communication styles etc.

Exercisers
Examples of trail users considered as exercisers include: Day-Walkers, Bikers, Joggers and Horse-back riders. Although this classification emerged through consideration of shared goals associated with exercises and training: losing weight, muscle building, endurance training, general fitness, or simply as a means of deriving personal fulfillment and pleasure, a commonality may be derived from the environment/place that such individuals choose to use; i.e. the choice of outdoors as a means of engaging in exercise activity over indoor alternatives. This suggests that exercisers seek to fulfill specific wants, needs, and goals that may be either interconnected or independent of the activity and exercise-related goals. Perceptions of enhanced enjoyment, fulfillment, motivation, sense of peace, solitude and/or richer stimulus, may all be reasons why such individuals opt to use the outdoors, because users have interrelated, competing, and sometimes conflicting, priorities in terms or want and need fulfillment.

As such, a number of perspectives may emerge. For a given exercise, one may argue that these individuals may be viewed to be a group or a community depending on their level of involvement, interaction and commitment. A great many devices and exercise programs leverage group behaviors, either cooperatively or competitively. From the community perspective, some shared norms, behavior, or culture related to preserving individual community member’s “sense” of the outdoor medium emerge and influence the actions of the members. This may include an increased awareness of, and respect for, the outdoor exercise experience of a fellow member of the community of outdoor exercisers. A member of such a community may be more aware of the effect of intrusive stimuli; e.g., noise pollution from a jogger listening to music without the aid of headphones. As such, they are likely to engage in their activity in a manner that preserves the sense of place.

Activists
Activists as trail-users emerged from the original exercise when considering people who care about the trail, in combination with short-term goals (e.g., proper trash disposal) and long-term strategies (e.g., sustainability, such as activists protesting pipeline construction impacting the trail[4]). In reviewing our prior clustering activity, participants considered the trail-user placement on a social scale based on willingness to socialize, where anti-social and extremely social emerged as opposing extremes on the axis. Trail users tending toward the extremely social end of the scale, were labeled as “people to meet while hiking on the trail" [6], and the activists’ nature of promoting/protesting actions on the trail and the inevitability of encounters with other trail users lend them towards this group categorization.

However, goals of activists can differ. Does the need of those who call for the preservation of the integrity of the trail usurp those of who lobby for economic benefits from a pipeline? This possibility of sharply opposing goals seems to preclude the categorization of activists as a community. Diverging goals aside however, what we find to be common concerns across different activist groups are issues of reach – given what definition emerged during the activity and considering examples form the trail [4], mobilization.

3 Conclusions and Future Plans

Before designing for the trail, we argue that we need to understand the users and the tensions they experience. This position paper posits that differences within fairly well defined professions, hobbies, and activities can highlight conflicts. We expect that workshop feedback will help guide our directions toward crafting a richer set of categories.

4 About the Authors

Lindah Kotut is a Ph.D. student in the Department of Computer Science at Virginia Tech with interests in mobile devices and the risk inherent in using them.
Michael Horning is an Assistant Professor in the Department of Communication at Virginia Tech whose research focuses on social and psychological effects of communication technologies.
Derek Haqq is a Ph.D. student in the Department of Computer Science at Virginia Tech and a IT management consultant and educator.
Shuo Niu is a Ph.D. student at Virginia Tech focusing on using large display technologies to understand social media like tweets and blogs.
Tim Stelter is a Ph.D. student in the Department of Computer Science focusing on understanding outdoor communities on trail adventures.
Scott McCrickard is an Associate Professor in the Department of Computer Science at Virginia Tech and the founder of the Tech on the Trail initiative, which examines the impacts of technology on extended outdoor situations.

References

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  • [5] Jonathan Grudin. 1994. Computer-supported cooperative work: History and focus. Computer 27, 5 (1994), 19–26.
  • [6] Lindah Kotut, Michael Horning, and Scott McCrickard. 2018a. Who’s on the Trail: Identifying Trail Uses with Affinity Diagrams. In Technology on the Trail Workshop at ACM GROUP 2018.
  • [7] Lindah Kotut, Michael A. Horning, Steve Harrison, and D. Scott McCrickard. 2018b. Opportunity in Conflict: Understanding Tension Among Key Groups on the Trail. (2018). http://arxiv.org/abs/1802.05534
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