DeepAI AI Chat
Log In Sign Up

Status Quo Bias in Users Information Systems (IS) Adoption and Continuance Intentions: A Literature Review and Framework

12/04/2022
by   Saliya Nugawela, et al.
0

Information systems (IS) adoption and continuance intentions of users have a dominant effect on digital transformation in organisations. However, organisations undergoing digital transformation face substantial barriers due to user resistance to IS implementations. Status quo bias (SQB) plays a vital role in users decision-making regarding adopting new IS or continuing to use existing IS. Despite recent research to validate the effects of SQB on user resistance to IS implementations, how SQB affects the IS adoption and continuance intentions of users remains poorly understood, making it harder to develop ways of successfully dealing with it. To address the gap, we performed a systematic literature review on SQB in IS research. Our proposed framework incorporates the psychological phenomena promoting the status quo, SQB theory constructs, levels of SQB influence, and factors reducing the user resistance to IS implementations to enhance the understanding of IS adoption and continuance intentions.

READ FULL TEXT

page 1

page 2

page 3

page 4

12/28/2021

Adoption of Industry 4.0 technologies in airports – A systematic literature review

Airports have been constantly evolving and adopting digital technologies...
01/16/2023

The Landscape of User-centered Misinformation Interventions – A Systematic Literature Review

Misinformation represent a key challenge for society. User-centered misi...
02/04/2023

A Systematic Review on Human Modeling: Digging into Human Digital Twin Implementations

Human Digital Twins (HDTs) are digital replicas of humans that either mi...
09/20/2021

DevOps Adoption: Eight Emergent Perspectives

DevOps is an approach based on lean and agile principles in which busine...
09/20/2021

The ubiquitous digital file: A review of file management research

Computer users spend time every day interacting with digital files and f...