Speaking of Trust – Speech as a Measure of Trust

04/12/2021

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by   Ella Velner, et al.

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Since trust measures in human-robot interaction are often subjective or not possible to implement real-time, we propose to use speech cues (on what, when and how the user talks) as an objective real-time measure of trust. This could be implemented in the robot to calibrate towards appropriate trust. However, we would like to open the discussion on how to deal with the ethical implications surrounding this trust measure.