Social Influence in Agile Requirements Engineering

04/05/2019

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by   Lucas Gren, et al.

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Agile requirements engineering implies more complex communication patterns since even the developers are supposed to have direct contact with customers. With more face-to-face communication comes social-psychological factors influencing the requirements. Studies have pointed at the importance of negotiation training, but I argue that more basic human traits can be triggered in favor of the negotiator with the most knowledge of social influence research and practice. I suggest a plan of how research in social influence and requirements facilitation can be conducted, mostly through experimentation.