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Scheduling food industry system using fuzzy logic

by   Anas H. Blasi, et al.

In today's food industry, regardless if it is fast food or a sit down restaurant, wait time has a huge effect on customer satisfaction. It has been empirically proven that different firms compete with one another based on how fast their service is and it is also very well known in the food industry community that customers value speed of service highly and weigh it heavily when deciding who the preferred provider is. This paper presents a scheduling food industry using fuzzy based control system and focuses on determining the number of the ovens and workers needs for a certain job in food manufacturing system specially the pizza production industry. The reduction in money waste, increase in customer satisfaction, and the increase in the quality of the service were considered in this paper. Matlab software was used for the implementation stage and code was developed to achieve the final results.


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