Revamp: Enhancing Accessible Information Seeking Experience of Online Shopping for Blind or Low Vision Users

02/01/2021
by   Ruolin Wang, et al.
0

Online shopping has become a valuable modern convenience, but blind or low vision (BLV) users still face significant challenges using it, because of: 1) inadequate image descriptions and 2) the inability to filter large amounts of information using screen readers. To address those challenges, we propose Revamp, a system that leverages customer reviews for interactive information retrieval. Revamp is a browser integration that supports review-based question-answering interactions on a reconstructed product page. From our interview, we identified four main aspects (color, logo, shape, and size) that are vital for BLV users to understand the visual appearance of a product. Based on the findings, we formulated syntactic rules to extract review snippets, which were used to generate image descriptions and responses to users' queries. Evaluations with eight BLV users showed that Revamp 1) provided useful descriptive information for understanding product appearance and 2) helped the participants locate key information efficiently.

READ FULL TEXT
research
05/21/2022

Context Matters for Image Descriptions for Accessibility: Challenges for Referenceless Evaluation Metrics

Few images on the Web receive alt-text descriptions that would make them...
research
06/09/2023

Iterative Design of An Accessible Crypto Wallet for Blind Users

Crypto wallets are a key touch-point for cryptocurrency use. People use ...
research
02/17/2023

ImageAssist: Tools for Enhancing Touchscreen-Based Image Exploration Systems for Blind and Low Vision Users

Blind and low vision (BLV) users often rely on alt text to understand wh...
research
01/22/2022

Blind Image Deblurring: a Review

This is a review on blind image deblurring. First, we formulate the blin...
research
07/06/2022

Ask Me What You Need: Product Retrieval using Knowledge from GPT-3

As online merchandise become more common, many studies focus on embeddin...
research
12/09/2017

Adaptive Interface for Accommodating Colour-Blind Users by Using Ishihara Test

Imperative visual data frequently vanishes when color applications are s...
research
03/01/2021

Supporting a Crowd-powered Accessible Online Art Gallery for People with Visual Impairments: A Feasibility Study

While people with visual impairments are interested in artwork as much a...

Please sign up or login with your details

Forgot password? Click here to reset