Reference Resolution and Context Change in Multimodal Situated Dialogue for Exploring Data Visualizations
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Reference resolution, which aims to identify entities being referred to by a speaker, is more complex in real world settings: new referents may be created by processes the agents engage in and/or be salient only because they belong to the shared physical setting. Our focus is on resolving references to visualizations on a large screen display in multimodal dialogue; crucially, reference resolution is directly involved in the process of creating new visualizations. We describe our annotations for user references to visualizations appearing on a large screen via language and hand gesture and also new entity establishment, which results from executing the user request to create a new visualization. We also describe our reference resolution pipeline which relies on an information-state architecture to maintain dialogue context. We report results on detecting and resolving references, effectiveness of contextual information on the model, and under-specified requests for creating visualizations. We also experiment with conventional CRF and deep learning / transformer models (BiLSTM-CRF and BERT-CRF) for tagging references in user utterance text. Our results show that transfer learning significantly boost performance of the deep learning methods, although CRF still out-performs them, suggesting that conventional methods may generalize better for low resource data.
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