Quantifying the Impact of Making and Breaking Interface Habits

by   Diego Garaialde, et al.

The frequency with which people interact with technology means that users may develop interface habits, i.e. fast, automatic responses to stable interface cues. Design guidelines often assume that interface habits are beneficial. However, we lack quantitative evidence of how the development of habits actually affect user performance and an understanding of how changes in the interface design may affect habit development. Our work quantifies the effect of habit formation and disruption on user performance in interaction. Through a forced choice lab study task (n=19) and in the wild deployment (n=18) of a notificationdialog experiment on smartphones, we show that people become more accurate and faster at option selection as they develop an interface habit. Crucially this performance gain is entirely eliminated once the habit is disrupted. We discuss reasons for this performance shift and analyse some disadvantages of interface habits, outlining general design patterns on how to both support and disrupt them.Keywords: Interface habits, user behaviour, breaking habit, interaction science, quantitative research.



page 9

page 16


User Interface Factors of Mobile UX: A Study with an Incident Reporting Application

Smartphones are now ubiquitous, yet our understanding of user interface ...

Designing Trustworthy User Interfaces for the Voluntary Carbon Market: A Randomized Online Experiment

The voluntary carbon market is an important building block in the fight ...

Nudge for Deliberativeness: How Interface Features Influence Online Discourse

Cognitive load is a significant challenge to users for being deliberativ...

A C++ interface to QCDNUM

In this document we report on the recent development of a C++ interface ...

The State of Speech in HCI: Trends, Themes and Challenges

Speech interfaces are growing in popularity. Through a review of 68 rese...

An ethnographic study of visual impairments for voice user interface design

Design for Voice User Interfaces (VUIs) has become more relevant in rece...

Art and Science Interaction Lab – A highly flexible and modular interaction science research facility

The Art and Science Interaction Lab (ASIL) is a unique, highly flexible ...
This week in AI

Get the week's most popular data science and artificial intelligence research sent straight to your inbox every Saturday.