Methods for the Design and Evaluation of HCI+NLP Systems

02/26/2021

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by   Hendrik Heuer, et al.

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HCI and NLP traditionally focus on different evaluation methods. While HCI involves a small number of people directly and deeply, NLP traditionally relies on standardized benchmark evaluations that involve a larger number of people indirectly. We present five methodological proposals at the intersection of HCI and NLP and situate them in the context of ML-based NLP models. Our goal is to foster interdisciplinary collaboration and progress in both fields by emphasizing what the fields can learn from each other.