Impact of Online Health Awareness Campaign: Case of National Eating Disorders Association

10/12/2020
by   Yelena Mejova, et al.
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National Eating Disorders Association conducts a NEDAwareness week every year, during which it publishes content on social media and news aimed to raise awareness of eating disorders. Measuring the impact of these actions is vital for maximizing the effectiveness of such interventions. This paper is an effort to model the change in behavior of users who engage with NEDAwareness content. We find that, despite popular influencers being involved in the campaign, it is governmental and nonprofit accounts that attract the most retweets. Furthermore, examining the tweeting language of users engaged with this content, we find linguistic categories concerning women, family, and anxiety to be mentioned more within the 15 days after the intervention, and categories concerning affiliation, references to others, and positive emotion mentioned less. We conclude with actionable implications for future campaigns and discussion of the method's limitations.

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