Identifying the root cause of cable network problems with machine learning

03/09/2022

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by   Georg Heiler, et al.

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Good quality network connectivity is ever more important. For hybrid fiber coaxial (HFC) networks, searching for upstream high noise in the past was cumbersome and time-consuming. Even with machine learning due to the heterogeneity of the network and its topological structure, the task remains challenging. We present the automation of a simple business rule (largest change of a specific value) and compare its performance with state-of-the-art machine-learning methods and conclude that the precision@1 can be improved by 2.3 times. As it is best when a fault does not occur in the first place, we secondly evaluate multiple approaches to forecast network faults, which would allow performing predictive maintenance on the network.