I don't understand! Evaluation Methods for Natural Language Explanations

08/18/2021

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by   Miruna Clinciu, et al.

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Explainability of intelligent systems is key for future adoption. While much work is ongoing with regards to developing methods of explaining complex opaque systems, there is little current work on evaluating how effective these explanations are, in particular with respect to the user’s understanding. Natural language (NL) explanations can be seen as an intuitive channel between humans and artificial intelligence systems, in particular for enhancing transparency. This paper presents existing work on how evaluation methods from the field of Natural Language Generation (NLG) can be mapped onto NL explanations. Also, we present a preliminary investigation into the relationship between linguistic features and human evaluation, using a dataset of NL explanations derived from Bayesian Networks.