Human-Centered Artificial Intelligence: Trusted, Reliable Safe

02/10/2020

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by   Ben Shneiderman, et al.

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Well-designed technologies that offer high levels of human control and high levels of computer automation can increase human performance, leading to wider adoption. The Human-Centered Artificial Intelligence (HCAI) framework clarifies how to (1) design for high levels of human control and high levels of computer automation so as to increase human performance, (2) understand the situations in which full human control or full computer control are necessary, and (3) avoid the dangers of excessive human control or excessive computer control. The new goal of HCAI is more likely to produce designs that are Trusted, Reliable Safe (TRS). Achieving these goals will dramatically increase human performance, while supporting human self-efficacy, mastery, creativity, and responsibility.