Hierarchical classification of e-commerce related social media

11/26/2015

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by   Matthew Long, et al.

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In this paper, we attempt to classify tweets into root categories of the Amazon browse node hierarchy using a set of tweets with browse node ID labels, a much larger set of tweets without labels, and a set of Amazon reviews. Examining twitter data presents unique challenges in that the samples are short (under 140 characters) and often contain misspellings or abbreviations that are trivial for a human to decipher but difficult for a computer to parse. A variety of query and document expansion techniques are implemented in an effort to improve information retrieval to modest success.