Enabling human-centered AI: A new junction and shared journey

11/12/2021

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by   Wei Xu, et al.

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AI has unique characteristics compared to non-AI systems. The AI/CS communities have recently made huge investments in the ethics of AI systems, acknowledging the value of identifying human-centered principles that can guide how AI systems are deployed. The HCI community has been applying the human-centered approach to computing systems but faces some challenges in applying it to AI systems. How can the AI/CS and HCI communities work together to develop human-centered AI (HCAI) systems? We recommend that both communities work together for a shared journey of enabling HCAI. Just as the culture of user experience has been jointly promoted over the last forty years, we thus find ourselves at a new historical junction, which requires a new journey of collaboration across the AI/CS and HCI communities to develop human-centered AI systems.