Designing for Health Chatbots

02/24/2019 ∙ by Ahmed Fadhil, et al. ∙ 0

Building conversational agents have many technical, design and linguistic challenges. Other more complex elements include using emotionally intelligent conversational agent to build trust with the individuals. In this chapter, we introduce the nature of conversational user interfaces (CUIs) for health and describe UX design principles informed by a systematic literature review of relevant research works. We analyze scientific literature in conversational interfaces and chatterbots, providing a survey of major studies and describing UX design principles and interaction patterns.

READ FULL TEXT
POST COMMENT

Comments

There are no comments yet.

Authors

page 6

page 7

page 8

page 9

page 11

page 14

page 15

page 16

This week in AI

Get the week's most popular data science and artificial intelligence research sent straight to your inbox every Saturday.