Confounds and Overestimations in Fake Review Detection: Experimentally Controlling for Product-Ownership and Data-Origin

10/28/2021
by   Felix Soldner, et al.
0

The popularity of online shopping is steadily increasing. At the same time, fake product reviewsare published widely and have the potential to affect consumer purchasing behavior. In response,previous work has developed automated methods for the detection of deceptive product reviews.However, studies vary considerably in terms of classification performance, and many use data thatcontain potential confounds, which makes it difficult to determine their validity. Two possibleconfounds are data-origin (i.e., the dataset is composed of more than one source) and productownership (i.e., reviews written by individuals who own or do not own the reviewed product). Inthe present study, we investigate the effect of both confounds for fake review detection. Using anexperimental design, we manipulate data-origin, product ownership, review polarity, and veracity.Supervised learning analysis suggests that review veracity (60.26 - 69.87 confounded with product-ownership (66.19 - 74.17 86.94 confounded withproduct-ownership and data-origin combined (87.78 - 88.12 suggesting overestimations of thetrue performance in other work. These findings are moderated by review polarity.

READ FULL TEXT

page 4

page 6

page 7

research
03/29/2019

A framework for fake review detection in online consumer electronics retailers

The impact of online reviews on businesses has grown significantly durin...
research
02/26/2020

Fake Review Detection Using Behavioral and Contextual Features

User reviews reflect significant value of product in the world of e-mark...
research
07/07/2021

Identifying Hijacked Reviews

Fake reviews and review manipulation are growing problems on online mark...
research
11/05/2019

ColluEagle: Collusive review spammer detection using Markov random fields

Product reviews are extremely valuable for online shoppers in providing ...
research
10/09/2021

Impact of review valence and perceived uncertainty on purchase of time-constrained and discounted search goods

Increasing online shoppers have generated enormous amount of data in for...
research
10/29/2020

Fact or Factitious? Contextualized Opinion Spam Detection

In this paper we perform an analytic comparison of a number of technique...

Please sign up or login with your details

Forgot password? Click here to reset