AIQ: Measuring Intelligence of Business AI Software

08/10/2018
by   Moshe BenBassat, et al.
0

Focusing on Business AI, this article introduces the AIQ quadrant that enables us to measure AI for business applications in a relative comparative manner, i.e. to judge that software A has more or less intelligence than software B. Recognizing that the goal of Business software is to maximize value in terms of business results, the dimensions of the quadrant are the key factors that determine the business value of AI software: Level of Output Quality (Smartness) and Level of Automation. The use of the quadrant is illustrated by several software solutions to support the real life business challenge of field service scheduling. The role of machine learning and conversational digital assistants in increasing the business value are also discussed and illustrated with a recent integration of existing intelligent digital assistants for factory floor decision making with the new version of Google Glass. Such hands free AI solutions elevate the AIQ level to its ultimate position.

READ FULL TEXT
research
06/01/2022

Can Artificial Intelligence Transform DevOps?

DevOps and Artificial Intelligence (AI) are interconnected with each oth...
research
10/24/2016

Intelligence in Artificial Intelligence

The elusive quest for intelligence in artificial intelligence prompts us...
research
04/27/2022

High-quality Conversational Systems

Conversational systems or chatbots are an example of AI-Infused Applicat...
research
01/04/2020

Business Negotiation Definition Language

The target of this paper is to present an industry-ready prototype softw...
research
12/03/2021

Augmenting Customer Support with an NLP-based Receptionist

In this paper, we show how a Portuguese BERT model can be combined with ...
research
08/09/2021

Extending LIME for Business Process Automation

AI business process applications automate high-stakes business decisions...
research
04/27/2022

Framework for disruptive AI/ML Innovation

This framework enables C suite executive leaders to define a business pl...

Please sign up or login with your details

Forgot password? Click here to reset