Actuarial Applications of Natural Language Processing Using Transformers: Case Studies for Using Text Features in an Actuarial Context

06/04/2022
by   Andreas Troxler, et al.
0

This tutorial demonstrates workflows to incorporate text data into actuarial classification and regression tasks. The main focus is on methods employing transformer-based models. A dataset of car accident descriptions with an average length of 400 words, available in English and German, and a dataset with short property insurance claims descriptions are used to demonstrate these techniques. The case studies tackle challenges related to a multi-lingual setting and long input sequences. They also show ways to interpret model output, to assess and improve model performance, by fine-tuning the models to the domain of application or to a specific prediction task. Finally, the tutorial provides practical approaches to handle classification tasks in situations with no or only few labeled data. The results achieved by using the language-understanding skills of off-the-shelf natural language processing (NLP) models with only minimal pre-processing and fine-tuning clearly demonstrate the power of transfer learning for practical applications.

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