A Work-Centered Approach for Cyber-Physical-Social System Design: Applications in Aerospace Industrial Inspection

by   Garrick Cabour, et al.

Industrial inspection automation in aerospace presents numerous challenges due to the dynamic, information-rich and regulated aspects of the domain. To diagnose the condition of an aircraft component, expert inspectors rely on a significant amount of procedural and tacit knowledge (know-how). As systems capabilities do not match high level human cognitive functions, the role of humans in future automated work systems will remain important. A Cyber-Physical-Social System (CPSS) is a suitable solution that envisions humans and agents in a joint activity to enhance cognitive/computational capabilities and produce better outcomes. This paper investigates how a work-centred approach can support and guide the engineering process of a CPSS with an industrial use case. We present a robust methodology that combines fieldwork inquiries and model-based engineering to elicit and formalize rich mental models into exploitable design patterns. Our results exhibit how inspectors process and apply knowledge to diagnose the component`s condition, how they deal with the institution`s rules and operational constraints (norms, safety policies, standard operating procedures). We suggest how these patterns can be incorporated in software modules or can conceptualize Human-Agent Teaming requirements. We argue that this framework can corroborate the right fit between a system`s technical and ecological validity (system fit with operating context) that enhances data reliability, productivity-related factors and system acceptance by end-users.


Janus: A Systems Engineering Approach to the Design of Industrial Cyber-Physical Systems

The benefits that arise from the adoption of a systems engineering appro...

Extending System Performance Past the Boundaries of Technical Maturity: Human-Agent Teamwork Perspective for Industrial Inspection

Cyber-Physical-Social Systems (CPSS) performance for industry 4.0 is hig...

Assessing the Integration of Software Agents and Industrial Automation Systems with ISO/IEC 25010

Agent-technologies have been used for higher-level decision making in ad...

Evaluation of Cognitive Architectures for Cyber-Physical Production Systems

Cyber-physical production systems (CPPS) integrate physical and computat...

Distributed Smart Measurement Architecture for Industrial Automation

Cyber-Physical Systems (CPSs) employed for Industrial Automation often r...

IASelect: Finding Best-fit Agent Practices in Industrial CPS Using Graph Databases

The ongoing fourth Industrial Revolution depends mainly on robust Indust...

Joint Modelling of Cyber Activities and Physical Context to Improve Prediction of Visitor Behaviors

This paper investigates the Cyber-Physical behavior of users in a large ...

Please sign up or login with your details

Forgot password? Click here to reset