A Voice Interactive Multilingual Student Support System using IBM Watson

by   Kennedy Ralston, et al.

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational agents, or virtual agents are an example of such systems used in a wide variety of applications ranging from customer support in the business domain to companionship in the healthcare sector. It is becoming increasingly important to develop chatbots that can best respond to the personalized needs of their users so that they can be as helpful to the user as possible in a real human way. This paper investigates and compares three popular existing chatbots API offerings and then propose and develop a voice interactive and multilingual chatbot that can effectively respond to users mood, tone, and language using IBM Watson Assistant, Tone Analyzer, and Language Translator. The chatbot was evaluated using a use case that was targeted at responding to users needs regarding exam stress based on university students survey data generated using Google Forms. The results of measuring the chatbot effectiveness at analyzing responses regarding exam stress indicate that the chatbot responding appropriately to the user queries regarding how they are feeling about exams 76.5 such as student info-centers, government kiosks, and mental health support systems.


Ruuh: A Deep Learning Based Conversational Social Agent

Dialogue systems and conversational agents are becoming increasingly pop...

Understanding the Benefits and Challenges of Using Large Language Model-based Conversational Agents for Mental Well-being Support

Conversational agents powered by large language models (LLM) have increa...

"Alexa, Can I Program You?": Student Perceptions of Conversational Artificial Intelligence Before and After Programming Alexa

Growing up in an artificial intelligence-filled world, with Siri and Ama...

Communication is the universal solvent: atreya bot – an interactive bot for chemical scientists

Conversational agents are a recent trend in human-computer interaction, ...

Coral: An Approach for Conversational Agents in Mental Health Applications

It may be difficult for some individuals to open up and share their thou...

Voice-Based Conversational Agents for self-reporting fluid consumption and sleep quality

Intelligent conversational agents and virtual assistants, such as chatbo...

Feasibility of Interactive 3D Map for Remote Sighted Assistance

Remote sighted assistance (RSA) has emerged as a conversational assistiv...

Please sign up or login with your details

Forgot password? Click here to reset