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07/06/2023
Performance Comparison of Pre-trained Models for Speech-to-Text in Turkish: Whisper-Small and Wav2Vec2-XLS-R-300M
In this study, the performances of the Whisper-Small and Wav2Vec2-XLS-R-...
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11/06/2021
Profitable Trade-Off Between Memory and Performance In Multi-Domain Chatbot Architectures
Text classification problem is a very broad field of study in the field ...
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06/21/2021
Ad Text Classification with Transformer-Based Natural Language Processing Methods
In this study, a natural language processing-based (NLP-based) method is...
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06/09/2021
Case Studies on using Natural Language Processing Techniques in Customer Relationship Management Software
How can a text corpus stored in a customer relationship management (CRM)...
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06/09/2021
Auto-tagging of Short Conversational Sentences using Natural Language Processing Methods
In this study, we aim to find a method to auto-tag sentences specific to...
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06/04/2021
A Novel Semi-supervised Framework for Call Center Agent Malpractice Detection via Neural Feature Learning
This work presents a practical solution to the problem of call center ag...
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06/04/2021
Classification of Audio Segments in Call Center Recordings using Convolutional Recurrent Neural Networks
Detailed statistical analysis of call center recordings is critical in t...
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06/03/2021