Pooja Hiranandani | DeepAI

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Featured Co-authors

Cheng Chen
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Elena Khasanova
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research

∙ 10/24/2022

Entity-level Sentiment Analysis in Contact Center Telephone Conversations

Entity-level sentiment analysis predicts the sentiment about entities me...

0 Xue-Yong Fu, et al. ∙

research

∙ 05/13/2022

Developing a Production System for Purpose of Call Detection in Business Phone Conversations

For agents at a contact centre receiving calls, the most important piece...

0 Elena Khasanova, et al. ∙